Shipping Policy

Thank you for shopping with Softari Loungewear! This Shipping Policy explains how and when your orders are processed, shipped, and delivered.

1. Order Processing Time

Orders are processed within 1–3 business days. You will receive a shipping confirmation with tracking information.

2. Shipping Time & Delivery

DHL Standard Free Shipping: 3–6 days
FedEx Delivery Express (Insurance Protection): 2–4 days
Remote areas: up to 15 business days

3. Tracking Your Order

You can track your order here:

👉 trysoftari.store/apps/17TRACK?lang=en

4. Shipping Costs

Shipping fees are shown at checkout.

5. International Shipping

We currently ship to United States, Australia, Canada, and the United Kingdom. If your country is not listed at checkout, contact us at contact@trysoftari.store.

6. Customs & Import Taxes

Customers are responsible for any customs charges.

7. Delivery Issues

If your order is delayed, missing, or marked delivered but not received, contact us immediately.

8. Wrong Address Disclaimer

Softari Loungewear is not responsible for incorrect addresses provided at checkout.

9. Contact

Email: contact@trysoftari.store

Website: trysoftari.store

Last updated: 2026-09-21